Make Us Your Sound Financial Partner
Become a Member
Become a Sound Federal Credit Union Member today and enjoy the exceptional benefits Membership brings with a service experience you won’t find anywhere else! Fabulous checking and savings accounts, award-winning eBanking services, flexible loan programs, and low-cost credit cards are just some of the benefits waiting for you. So why wait? Open your account today and start receiving the benefits you so richly deserve!
Member Advantages
Telephone Banking
Want to access your accounts 24 hours a day, 7 days a week? Just call 1 (833) SOUNDFCU and speak with SARA, Sound’s Automated Response Assistant. SARA’s easy to use and gives you immediate access to your accounts. You can:
- Check your balances
- Transfer funds
- Inquire about cleared drafts
- Make check withdrawals
- And much more!
Just press 3 when you call and let SARA provide you with exceptional service, anytime day or night!
Direct Deposit
Setting up your Direct Deposit with Sound is easy to do… and it’s safe too! Have your net paycheck, SSI, or pension directly deposited into your account and save the time and hassle of having to visit a branch. Just call us at 1 (833) SOUNDFCU or visit our office and we’ll help set everything up for you! A Sound way to deposit your pay!
Payroll Deduction
Payroll deductions are just as easy and safe as a Direct Deposit. We’ll help you set up a portion of your payroll that you chose to be deposited into your account or to pay your loan payment. It’s easy, safe, and such a time saver! Just call us at 1 (833) SOUNDFCU or visit our office and we’ll help get everything set up! A Sound choice!
See Forms below
Domestic and International Wire Transfers
- Outgoing Wire Transfers
You can wire funds to and from your Sound account, safely and securely. Just call us at 1 (833) SOUNDFCU or stop by our office and speak with one of our exceptional service professionals. They’ll help you with the entire process! A Sound choice! - Incoming Wire Transfers
Please contact us at 1 (833) SOUNDFCU to get important details before initiating an incoming wire transfer to your Sound account.
See Forms below
Notary Services
Need a Notary? Tired of searching for one and paying their fees? Then look no further! At Sound, one of the many benefits your Membership brings you is access to Notary Services at no charge. A Sound Advantage!
ATMs
Giving you surcharge-free access to your money at more locations world-wide is just another Sound reason to be a Member! We have over 55,000 network ATMs for you to use and you won’t get charged a penny when you do! Just look for the CO OP or AllPoint logo and enjoy surcharge-free access to your money at locations like Walgreens and CVS pharmacies! Just click on the link below and find the one closest to you. Another Sound benefit for our Members!
Coinstar
Sound Federal and Coinstar in Partnership
We have partnered with Coinstar so Members can now transfer coins or cash at many Coinstar kiosks throughout Connecticut.
There is no fee, and it is an easy and immediate transfer into your Sound Federal checking account.
The process:
- Swipe your debit card
- Insert cash and/or coins for the transfer
- Take your receipt.
It’s really that simple! To find your nearest Coinstar kiosk just click on this link
Insurance Services
Auto – Home – Life – Disability
It’s a fact of life… things happen that we hoped never would. At Sound, we have ways of helping protect you when those unwanted events happen. We know you’ll trust us to provide you and your family with quality insurance products and services to protect the ones you love and meet your financial needs. Just call us at 1 833-SOUNDFCU or stop by our office and let us help you protect the things you have and the ones you love. Safe and Sound choices!
Member Resources and Education
Helping to educate our communities is something Sound cares deeply about. It’s an honor to be able to provide financial education seminars to our community partners and we welcome the opportunity to do so. Just call us at 1 (833) SOUNDFCU to schedule a Sound financial education seminar for your school, business, or organization today!
KOFE
We have partnered with KOFE (Knowledge of Financial Education) to bring Members a great online financial education service to help you stay financially fit.
With KOFE, our Members can access online tools, tips, and tricks to achieve financial success. Registration is easy and FREE! In the KOFETime portal, you will have a variety of self-help tools right at your fingertips, such as budgeting tools, interactive courses, infographics, webinars, books, live chats, podcasts, and videos. In addition, KOFE offers professional coaching to assist with budget and saving strategies, understanding credit reports, credit counseling and repair, debt repayment options, guidance for first-time home buyers, and resources to help avoid foreclosure.
You can click on this link to go to the portal and find out more!
Payment Calculators
NO CALCULATORS
Information and interactive calculators are available as self-help tools for your independent use and are not intended to provide investment advice. We cannot and do not guarantee their applicability or accuracy regarding your individual circumstances. All examples are hypothetical and are for illustrative purposes. We encourage you to seek personalized advice from qualified professionals regarding all personal finance issues.
Fraud Prevention
At Sound Federal Credit Union, protecting your financial well-being and personal information is our top priority. With fraudulent activity such as spoofing calls, phishing scams, and identity theft on the rise, we want to help you stay informed and secure.
We will NEVER ask for your username, password, security codes, or full account number – whether by phone, email, or text. If you ever receive a request for this information claiming to be from us, it’s a scam! Hang up or delete the message and contact us immediately.
Scams to Watch Out For
Spoofing Calls: Scammers can make it appear that they’re calling from our official number. Do not share sensitive information unless you initiated the call. Hang up and call us back at our official number if something feels off.
Phishing Emails & Text Messages: These messages may look legitimate but are designed to trick you into clicking harmful links or providing personal data. Watch for poor grammar, unfamiliar email addresses, or urgent-sounding requests. Don’t click links or download attachments unless you’re certain of the sender.
Fake Websites or Mobile Apps: Only access through our verified digital channels. Use our official website. Avoid clicking on search engine ads or unfamiliar links to log in.
How to Protect Yourself
Enable multi-factor authentication (MFA) on your accounts. Regularly review your account activity and report anything unusual. Never share your login credentials – even if someone claims to be from Sound Federal. Save our official contact information so you can verify any communication.
Extra Security for Certain Services
For your protection, certain features – such as Zelle – may require additional security verification before they can be assessed or used. This is one more way we help protect your funds and identity from unauthorized use.
Need Help or Noticed Something Suspicious?
Contact us right away at (203) 977-4701 or info@mysoundcu.org. Your vigilance, along with our security measures, helps keep your financial information safe.
Thank you for being a valued Member of Sound Federal Credit Union!
Cardholder Fraud Education
Public Service Announcement – Cash Apps Fraud
From our Management Team:
As you probably know, exposure to and loss from fraud is on the rise, especially in the financial services sector for obvious reasons. In fact, there has been a significant increase in this fraudulent activity recently, particularly with online payments through online third-party payment apps. During the holidays, it is even more important to protect yourself from this risk… a risk that may not be covered when you use one of these online third-party payment app providers.
Typically, if fraud were to occur when you use your credit or debit card, you may be protected from the loss. However, if fraud occurs when using a third-party payment app… an app you’ve shared your personal information with for purchases or to pay others… it now becomes your responsibility to work with that payment company to try and recover your lost funds. This has proven extremely difficult and frustrating for our Members to do.
So why take the chance of going it alone? Avoid the risk of losing your hard-earned money to fraud when using a third-party payment app provider and make a Sound choice by using any of our trusted, safe, and convenient payment alternatives.
Important Information, Forms, and Disclosures
Membership Agreements and Disclosures
Member Reviews
After you speak with one of our Tellers, please check your email and fill out our survey!